Returns & Refunds

Returns are accepted within 7 days of delivery.

  • To accept a return the item must be unused and undamaged, with its original packaging - in perfect condition for resale. Electronical devices and components - electronics in general are not accepted for return.
  • You are responsible for return shipping costs and insurance. Please ensure that your return is made via an insured and tracked service in case of loss or damage in transit.


Free delivery terms:

  • Make sure you buy the correct spare part for your machine. If in doubt, please contact us for clarification before placing an order. We do not issue full refunds for return requests on incorrectly ordered parts, but do deduct shipping costs. Free delivery refers only to buyers who keep their ordered items.


What is not covered for refund:

  • Normal wear and tear caused by use in accordance with the operating instructions or accidental damage.
  • Faults caused by: improper use, not stored correctly, overloading, insufficient maintenance, careless operation or handling of the product.
  • Use of the product for anything other than intended use.
  • Change or modification of the product in any way.
  • Defects caused by the use of parts or accessories, which are not Manufacturer genuine components.
  • Faulty installation if applicable and repairs or alterations carried out by third parties.
  • Slight deviations from the specification that do not affect the functionality of the product.
  • Canceling order while in transit


Please contact us to receive an address for return. We issue a refund after we receive the package back and inspect it.